Return & Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

To initiate a return, please contact us via email at info@svirsonfilter.com or phone at +1 (505) 257-0562. We will provide a prepaid return shipping label to send back your item(s). All return shipping is free.

Refunds (if applicable):
Upon receiving and inspecting your return, we will send you an email to confirm that we have received your item. Subsequently, we will inform you about the approval or rejection of your refund. If your refund is approved, the credit will be processed and automatically applied to your credit card or original method of payment within a specified number of days.

Late or Missing Refunds (if applicable):
If you have not received your refund yet, please begin by checking your bank account again. Afterward, contact your credit card company, as there may be a delay before the refund is officially posted. Additionally, get in touch with your bank, as processing time may be required before the refund is visible. If you have completed these steps and still have not received your refund, please don't hesitate to contact us at info@svirsonfilter.com.

Exchanges (if applicable):
We only replace items if they are defective or damaged. Should you need to exchange your product for the same item, kindly send us an email at info@svirsonfilter.com

Ship Returns To: 3038 SW 42nd St,  Fort Lauderdale,  FL, 33312

Customer Support: Phone: +1 (505) 257-0562

Email: info@svirsonfilter.com