SHIPPING POLICY
PROCESSING TIME FOR SHIPMENT
We typically process all orders within 1–2 business days. Please note that shipments are not made on weekends or holidays.
In case of a high volume of orders, there might be a slight delay in shipments by a few days. We kindly request you to allow some extra time for delivery. If there are any significant delays in shipping your order, we will promptly notify you through email or telephone.
Svirsonfilter
Ships to the United States. Standard Shipping is Free of charge (5–12 business days).
Unfortunately, we do not ship to regions such as:
American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific.
Delivery to Alaska and Hawaii- Economy Shipping (5-12 business days) - 12 dollars.
Shipping charges for your order will be calculated and displayed at checkout. We offer free shipping orders over $50 anywhere in the USA.
We do NOT ship to P.O. boxes or APO/FPO addresses.
Shipping to Canada, Mexico is accomplished with the help of the DHL logistics company. The cost and delivery time is calculated automatically on the goods in the shopping cart of the site.
International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.
Shipping to Europe is facilitated through the logistics services of DHL. The expenses and delivery duration are automatically computed based on the items in the shopping cart on the website.
DHL flat rates and taxes are displayed at checkout as the following:
DHL eCommerce flat rate is displayed as Standard International
DHL Express flat rate is displayed as Express International
Carrier-calculated taxes are automatically calculated at checkout
Delivery delays can occasionally occur. Please double-check your billing and shipping address when placing an order as we are unable to reroute packages.
21-days delivery on orders from China
SHIPMENT CONFIRMATION ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s.) The tracking number will be active within 24 hours.
DAMAGES
Svirsonfilter is not liable for any products damaged
or lost during shipping. If you received your order damaged ore your order has been lost,
please contact the shipment carrier to file a claim. Please save
all packaging materials and damaged goods before filing a claim.
SALE ITEMS
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: info@svirsonfilter.com
CAN I CANCEL MY ORDER?
You are eligible for a full refund, including Shipping & Handling , ONLY if the order has been cancelled prior to shipping. We cannot process claims, refunds or additional requests once the package is in transit with the carrier. After checkout, if you make a mistake or change your mind, you have 30 minutes to cancel the order.
Still have questions? Please send us an e-mail: info@svirsonfilter.com